Privacy Policy

I. Basic Policy on the Handling of Personal Information

ULTIMEDIA Inc. (hereinafter referred to as “the Company”) recognizes that the proper handling of users’ personal information is an important social responsibility of a company, and therefore complies with the EU General Data Protection Regulation (GDPR), and any other relevant laws and regulations (hereinafter referred to as the “GDPR, etc.”) concerning persons located in the European Economic Area (hereinafter referred to collectively as the "EEA, etc."). The Company has established the following basic policy for the protection of personal information.

II. Terminology

  1. The definitions of the terms used in this privacy policy are as follows:
    1. The term “the Site” refers to “COOL JAPAN VIDEOS” (, operated by the Company.
    2. The term “the Service” refers to all services provided on the Site.
    3. The term “this Privacy Policy” refers to this privacy policy, which applies to all users of the Service.
    4. The term “user” refers to any person/entity who uses the Site and or the Service.

III. Agreeing to this Privacy Policy

  1. If a user does not consent to the collection and handling of personal information in accordance with this Privacy Policy, they may not use the Site or the Service.
  2. If the Company discovers that it has collected and processed the personal information of children under the age of 16 or who have not reached the minimum age specified by the GDPR, which varies according to the laws of the EU member states, without parental permission and consent, the Company will take steps to delete the information as quickly as possible. If you become aware that a child under the age of 16 has provided the Company with personal information, please contact the Company immediately via the contact information specified in Section 12.

IV. The Utilization of Personal Information

  1. The Company collects, stores, and uses the personal information of users to the extent necessary to provide the Service as specified below. If a user does not provide such personal information, the use of some parts of the Service may be restricted. The information that the company collects includes, but is not limited to:
    1. User's name, gender, date of birth, nationality, e-mail address, account name, account photo, as well as e-mail address of the relevant social media if registered via social media (Facebook, Google, Twitter, LINE, Amazon, Apple, etc.)
    2. Country of residence, city of residence, experience visiting Japan, and other information users have provided on the Site, including profile information.
    3. Unique information regarding the user's mobile device, etc. (including individual identification information, such as the device's unique ID).
    4. IP addresses that are generated or automatically generated and stored when the Service is used, the date and time of requests from users, and information regarding users' history of use of the Service.
    5. Location information sent from smart phones, tablets, and other information terminals. It is possible to stop the transmission of location information by changing the settings on the information terminal, but user may not be able to use some parts of the Service.
  2. The GDPR, etc. requires companies that handle personal data obtained from the EEA, etc. to process it based on the following specific legal bases.
    1. On the basis that the company has obtained prior consent for the handling of personal data.
    2. On the basis that it is necessary for the fulfillment of contract between the main constituent of the data and the Company, or if it is necessary for pre-contractual procedures between the main constituent of the data and the Company.
    3. On the basis that the handling of information is necessary to comply with a legal obligation to which the Company is subject.
    4. On the basis that it is necessary to protect the user that the data belongs to or another person's vital interests.
    5. On the basis that it is necessary to handle the information in the public interest or in the execution of work performed for the purpose of exercising official authority granted to the Company.
    6. On the basis that the handling of information is necessary for the legitimate interests pursued by the Company or a third party.
  3. The Company will use users’ personal information with their consent for the purposes and on the legal bases stipulated below.
    1. For administering the Service: fulfillment of contract
    2. For dealing with violations of the Terms and Conditions of Use stipulated by the Company for the Service, and the prevention of abuse: legitimate interests, legal obligations
    3. For the smooth provision, maintenance, and improvement of the Service, including notification, communication, and other communication features available to users on the Service: legitimate interests
    4. To conduct surveys etc. with users regarding the Service: legitimate interests
    5. To provide information and respond to inquiries about the Service: fulfillment of contract
    6. To notify about or provide new services related to the Service: legitimate interests
    7. To notify about changes to the Terms and Conditions of Use or this Privacy Policy, or the suspension, discontinuation, or cancellation of the Service, and other important notices related to the Service: fulfillment of contract, legitimate interests
    8. To verify a user's identity: fulfillment of contract
    9. Uses incidental to the above purposes: fulfillment of contract, legitimate interests
    10. For the provision of affiliated services, display of advertising information and other materials tailored to users’ needs, interests, and concerns, and the analysis of advertising effectiveness: fulfillment of contract, legitimate interests
    11. Market analysis and marketing: legitimate interests
    12. For the execution of other purposes that the Company deems necessary: fulfillment of contract, legitimate interests
    13. For provision to partners: legitimate interests
  4. With the permission of the user, the Company may obtain IDs used by the user on affiliated services and other information that the user has allowed to be disclosed to affiliated partners based on the privacy settings of such affiliated services.
  5. If the Company handles personal data it has obtained for purposes other than those stipulated in section IV. 2, the Company will inform users of the additional purposes of use and other relevant information (such as retention periods, the rights of users, and other information stipulated in the GDPR, etc.).

V. The Acquisition of Personal Information

The Company will acquire user information in a proper manner without using deception or other wrongful means. In the event that the Company acquires user information by methods other than through the use of the Service, the Company will notify of or disclose the purpose(s) of use in advance.

VI. The Processing and Management of Personal Information

  1. The Company will always process personal data in accordance with the legal bases stipulated in Articles 6 and 7 of the GDPR. The Company processes personal information for specific, clear, and legitimate purposes and does not further process that personal information in a manner that is not consistent with these purposes. If the Company intends to process personal information originally collected for one purpose for the accomplishment of any other purpose, the Company will always inform users accordingly.
  2. In order to prevent leakage, loss, or damage of user information and to otherwise protect user information, the Company takes necessary and appropriate measures to manage the security of user information, such as restricting access to personal information files, recording access logs, and implementing security software to prevent unauthorized access.
  3. The Company, with the Representative Director as the User Information Administrator, will manage user information in an appropriate manner and continuously improve the management of user information.
  4. In the event of a breach of users’ personal information, the Company will promptly notify the appropriate supervising body.
  5. The Company will keep personal data and processing records for as long as necessary to adhere to the Company's legal obligations, to ensure the provision of adequate services, and to sustain the Company's business activities (Article 5 and Article 30.2 of the GDPR).
  6. The Company has systems and measures in place to detect data processing activities that may pose a high risk to users’ rights and freedoms (Article 35 of the GDPR). If such data processing activities are detected, the Company will evaluate them internally and then stop them or ensure that appropriate technical and systematic safeguards are in place to ensure that the processing complies with the GDPR and will continue to do so. When in doubt, the Company will also contact the relevant data protection supervisory authority for its advice and suggestions (Article 36 of the GDPR).

VII. Regarding the Shared Use of Personal Data

The Company may share users’ personal information with its affiliated partners to the extent necessary to achieve the purpose of use and provide affiliated services, subject to the appropriate systems in place as defined by the GDPR, etc. In such cases, the Company shall disclose in advance the name of the partner (including the name or names of the person(s) responsible for administration), the purpose of joint use, the type of information to be shared, and other matters in compliance with the GDPR, etc.

VIII. Regarding the Provision of Personal Information to Third Parties

  1. The Company will not provide users’ personal information to third parties. However, this does not apply in the below cases, but the Company will not provide the information in violation of the GDPR, etc.
    1. If the Company has received the consent of the user.
    2. If a user commits or attempts to commit an act that is detrimental to the interests of others, against public order and morals, or otherwise violates the Terms and Conditions of Service regarding the use of the Service, the Company will take the necessary measures against such actions.
    3. When it is necessary for the protection of a person's life, body, or property and it is difficult to obtain the consent of the user.
    4. When it is particularly necessary for improving public health or promoting the sound upbringing of children, and it is difficult to obtain the consent of the individual.
    5. When it is necessary to cooperate with a national or local government agency or a person entrusted by such an agency to carry out legally prescribed duties, and obtaining the consent of the user may interfere with the execution of such duties.
    6. When the business, including users’ personal information, is transferred due to a merger, corporate separation, business transfer, or other reasons.
    7. When all or part of the handling of personal information is outsourced, to the extent necessary to achieve the purposes specified in Article 4.
    8. In the cases listed in this Privacy Policy and other cases as permitted by the Personal Information Protection Law, GDPR, etc.

IX. Retention Period

The Company will retain users’ personal information to the extent necessary to carry out the purposes of use outlined in this Privacy Policy or for the period of time specified in the Personal Information Protection Act, GDPR, etc.

X. Regarding Procedures for the Disclosure and Correction of Personal Information

  1. Users may request the disclosure of the personal information provided by the user to the Company in accordance with the procedures set forth below.
    1. Please contact the Company for such requests. In the case of a written application, a fee of 1,000 yen will be charged for each application.
    2. After confirming the identity of the user, the Company will respond to the user's request in accordance with the Personal Information Protection Law and other provisions. However, this does not apply if the request is made without a valid reason.
  2. If the personal information that the Company holds about a user is not true, the user may request that the Company correct, erase, add to, suspend, or limit the right to its use, object to the use, file a complaint with the EEA, etc., or request the deletion of the personal information, in accordance with the processes stipulated below. In addition, the user may withdraw his or her consent to this Privacy Policy at any time.
    1. Please contact the Company to make a claim.
    2. After confirming the identity of the user, the Company will investigate without delay and, based on the results, correct, add, suspend, or delete the personal information in accordance with the Personal Information Protection Law, etc. However, this does not apply if the Company is under no obligation to do so under the Personal Information Protection Act, etc., or if the request is made without justifiable reason, or if excessive technical work is required.
  3. If a user has consented to the collection and processing of their personal data, they have the right to withdraw their consent at any time. However, this does not affect the lawfulness of the processing consented to prior to withdrawal.
  4. Users may receive their personal data in a structured, publicly available and machine-readable format, provided the requirements stipulated by the GDPR are met, and users may transfer such data to another custodian without the Company's interference (Article 20 of the GDPR).

XI. Regarding the Deletion of Personal Information

  1. By performing the account deactivation process from the settings page of your account on the Site, users can delete their personal information collected by the site. If the user logs in again within 30 days of account deactivation, the user's information on this site will be restored, but after 30 days, the user's personally identifiable information (such as the user's name, gender, date of birth, nationality, email address, the name of the SNS account the user registered with (in the case of registration via an SNS service), account photo, email address, information the user has entered on this site including profile information, and unique information such as mobile devices) will be automatically deleted completely from the database maintained by the site.
  2. If a user requests the deletion of their personal information within 30 days of the termination of said user's account, and the Company deems it necessary to respond to the request, the Company will delete the user's personal information from the database maintained by the Site after verifying the identity of the user, and notify the user of such deletion to complete the deletion of said personal information. If you wish to request the deletion of your personal information, please contact us via the contact form provided in Article 12.

XII. Contact Information for Consultations Regarding the Handling of Personal Information

Contact form (

XIII. Regarding the Collection of Cookies, etc.

The service may use a technology called "cookies" or other similar technologies. Users can disable cookies by changing the settings on their computer, but they may not be able to use all or part of the Service.

XIV. SSL Security

The Site may use SSL (Secure Sockets Layer) encryption to protect users’ personal information. SSL is an encryption technology that prevents the leakage of information exchanged between the browser and the web server. The use of SSL increases the level of security because personal information is encrypted before it is transmitted.

XV. Web Analytics

The Site uses Google Analytics, a web analytics tool by Google. Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not identify individuals personally. Users can opt out of this feature by disabling cookies, so please check the settings in user’s browser. For more information on these terms, please see the Google Analytics Terms of Service here (

XVI. Regarding the Use of External Services

  1. Some parts of the Site and the Service use services stipulated in Paragraph 2 of this Article, including social media login and YouTube API services provided by third parties. Advertisements may also be displayed on the Site as stipulated in Article 11 of the Site Terms of Use.
  2. By using the Site and the Service, users are also agreeing to the following terms of use and privacy policies.
    ・YouTube Terms of Service(
    ・Google Privacy Policy (
    ・Vimeo Terms of Service(
    ・Vimeo Privacy Policy (
    ・dailymotion Terms of Use (
    ・dailymotion Privacy Policy (
    ・Facebook Terms of Service (
    ・Meta Privacy Policy(
    ・Twitter Terms of Service (
    ・Twitter Privacy Policy(
    ・Instagram Terms of Use(
    ・Line Terms of Use(
    ・LINE Privacy Policy(
    ・Amazon Terms of Use(
    ・Amazon Privacy Policy(
    ・Apple Terms of Use(
    ・Apple Privacy Policy(
    ・Google Terms of Use(

XVII. Changes and Revisions to this Privacy Policy

The Company may change or revise this Privacy Policy from time to time based on user feedback, the Company's reasonable judgment, or to otherwise comply with the GDPR, etc. In the event of any changes or revisions to the Terms and Conditions of Use, the Company shall notify user of such changes via a post on the Site, email, or other means. In the event of important changes or revisions, the Company will notify user of the revisions in advance.

Supplementary Provisions

    ・This Privacy Policy shall come into effect on August 17, 2020.
    ・amendments date : Jan 5, 2022.
    ・The amendments in this Privacy Policy are effective starting Jun 25, 2024.
    ・Any action taken by the user prior to the enforcement of this Privacy Policy shall also be subject to this Privacy Policy.